PT Mitra Adiperkasa Tbk (“Company”) would like to announce the following:
- All MAP Gift Vouchers (“Voucher”, “Vouchers”) printed since January 1st, 2019 have a validity period of two years.
- To provide better service and improve the experience of customers when using MAP Gift Vouchers, the Company has conducted an upgrade to update the Voucher management system.
- Vouchers published before January 1st, 2019, with serial numbers beginning with the following alphanumeric prefixes: MAPT, MAPL, M15T, M15L, M16T, M16L, M17T, M17L, M18T, M18L will be exchanged with Vouchers bearing a fixed validity date.
- Owners of Vouchers with prefixes mentioned in point 3 above are encouraged to spend their Vouchers in stores managed by MAP Group before December 31st, 2019.
- Owners of Vouchers with prefixes mentioned in point 3 above who do not wish to spend their Vouchers by December 31st, 2019, must exchange their Vouchers at the Company’s head office, at the below-mentioned address, no later than December 31st, 2019.
- The exchange procedure is as follows:
- Owner of Vouchers will have to fill out an exchange form available at the Company’s head office or can also be requested through the following e-mail: email@example.com.
- After filling out the exchange form, the owner of the Vouchers has to send the form, along with the vouchers to be exchanged to the Company’s head office address, using a certified courier service.
- Company will compensate Voucher owners for the cost incurred by shipment of the returned Vouchers, the amount of which will be determined by the Company.
- Compensation of shipping cost incurred will be decided by the Company based on area from which the Vouchers are shipped.
- Documents/Information needed to be submitted for the exchange process:
- A copy of the owner’s identification: KTP/SIM/Passport/KITAS
- Active and easily contactable e-mail address and mobile phone number.
- The postal address to send the new Vouchers to. Please submit the complete and correct address to ensure the Vouchers reach the intended recipient.
For more information please contact:
MAP Gift Voucher Department – PT Mitra Adiperkasa Tbk
30th floor Sahid Sudirman Center, Jl Jend Sudirman Kav 86 – Jakarta 10220
Ph (021) 5790 6666, (Monday – Friday,9 am – 5pm),
Jakarta, August 20th 2019
PT Mitra Adiperkasa Tbk