Be the Most Admired Professionals in Retail Industry
ABOUT US
Be Part of
THE BOOMING RETAIL INDUSTRY
It all started with a dream, to witness and be part of the massive growth of Retail industry in Indonesia.
Mitra Adiperkasa’s journey in the business has been nothing short of extraordinary, and now that we’ve come into the era of Industry 4.0, we are aiming to redefine the meaning of Retail, how it operates and flourishes, by sharing our standards and best practices in knowledge and in experience.
- Located in Jakarta’s central business district
- Extensive course options to choose from, that caters for young adults to adults, from future professional to professionals
- In partnership with The FIRST Retail certification body in Indonesia
- Collaborating with leading International Academic and Industry Associations
- Hands-on experience will be introduced during course
certified more than1000People in the past 3 years
trusted by indonesia’s ministry of educationin creating industrial based curriculum for vocational high school students
Vision
To be the Most Admired Professionals
Mission
To provide excellence in Retail competencies through knowledge and hands-on experiences to transform its students into the Most Admired Professionals in Retail industry
COURSES
Courses for Professionals
Short training programs that cater personal development essential to attain success in life with an exciting range of topics
Bite Size Self-Transformation Program
Professional Certification – Full Qualification
Professional Certification – Cluster Qualification
ME Inc.
(in Collaboration with Sephora)
Revamp your look with new set of styling and grooming skills including Beauty Session and products provided by Sephora
PROGRAM TYPE
Short Course
FORMAT
In-class
EST. DURATION
(8-hour session – 1 day)
A Better Me…
Discover strategies to manage your stress and explore ways to develop Emotional Intelligence
PROGRAM TYPE
Short Course
FORMAT
In-class
EST. DURATION
(16-hour session – 2 days)
Go Beyond!
The key to your customer’s heart is through extraordinary customer service and beyond. Master your way to excellent service by learning the key strategies.
PROGRAM TYPE
Short Course
FORMAT
In-class
EST. DURATION
(16-hour session – 2 days)
Trailblazing Leadership
Jumpstart your Leadership skills to excel in this Challenging Era, and get insights from one of Indonesia’s renowned leaders
PROGRAM TYPE
Short Course
FORMAT
In-class
EST. DURATION
(16-hour session – 2 days)
Make It Matters
What matters most in a team is motivated personnel who are consistently rewarded and recognized by leaders. Get inspired in a series of lectures delivered by Indonesia’s acclaimed leaders.
PROGRAM TYPE
Short Course
FORMAT
In-class
EST. DURATION
(16-hour session – 2 days)
Level 2
A certification program designed for future professional retailers that will help you understand and be fully equipped to work in the retail industry.
Topics covered:
Effective work & communication, Customer Service, Retail Technology, Merchandising Implementation, Career preparation in Retail Industry
PROGRAM TYPE
Certification Program
FORMAT
In-class, Online, In-store
EST. DURATION
48 Hrs/ 6 days
Level 3
Designed for all retail professionals to master the business.
Topics covered:
Effective work & communication, Customer service, Receiving and Handling of Stocks, Store loss Prevention, Visual Merchandising Display, Food safety*
PROGRAM TYPE
Certification Program
FORMAT
In-class, Online, In-store
EST. DURATION
64 Hrs/ 8 days
Level 4
Certification program dedicated for retail professionals who are responsible for leading their own team in Supervisory position
Topics Covered:
Customer Service Coordination, Stock Management, People Coordination, Store Loss Prevention, Event & Promotion Coordination, Retail Technology, Retail Financial Coordination, Visual Merchandising Display Coordination, Food Safety*
PROGRAM TYPE
Certification Program
FORMAT
In-class, Online, In-store
EST. DURATION
65 Hrs/ 8 days
Level 5
Certification program designed for retail professionals in Managerial positions who are responsible for managing their own area/department
Topics covered:
Customer Engagement, Sales & Service Management, Merchandising Management, People Management, Store Loss Prevention, Event & Promotion Management, Retail Technology, Innovative Ideas Development, Food safety*
*applies only for F&B
PROGRAM TYPE
Certification Program
FORMAT
In-class, Online, In-store
EST. DURATION
66 Hrs/ 8 days
Level 6
Exclusively designed for retail executives to master retail strategic functions
Topics Covered:
Managing: Merchandising, People, Store Loss Prevention, Sales & Service, Retail Financials, Stakeholders
Developing:
Retail Culture, Innovative Ideas, Retail Strategy, Food Safety*
PROGRAM TYPE
Certification Program
FORMAT
In-class, Online, In-store
EST. DURATION
96 Hrs/ 12 days
Retail Service Professionals
Certification program for personnel who aspires to become exceptional service providers and win customers’ hearts
Topics Covered:
Delightful Customer Service, Product Presentation, Problem Resolutions
PROGRAM TYPE
Certification Program
FORMAT
In-class, Online, In-store
EST. DURATION
32 Hrs/ 4 days
Visual Merchandising Supervisors
Certification program specifically designed for Visual Merchandising practitioners in Supervisory position to learn how to create a visually-outstanding store
Topics Covered:
Coordinate Retail Visual Merchandising, Manage Merchandise Capacity
PROGRAM TYPE
Certification Program
FORMAT
In-class, Online, In-store
EST. DURATION
22 Hrs/ 3 days
Modern Visual Merchandising for Managers
Dedicated for all Visual Merchandising professionals to design a visually eye-catching store to maximize sales and win the competition within the retail industry!
Topics Covered:
Manage Retail Visual Merchandising Process, Manage Stock Merchandise
PROGRAM TYPE
Certification Program
FORMAT
In-class, Online, In-store
EST. DURATION
23 Hrs/ 3 days
Professional Trainer – Level 1
The right certification program for those who passionate in people development. A program to master all aspects related to training program implementation
Topics covered:
Proper Face-to-Face Training, Manage Learning Environment, Ensure Safe Learning Environment
PROGRAM TYPE
Certification Program
FORMAT
In-class, Online, In-store
EST. DURATION
24 Hrs/ 3 days
Professional Trainer – Level 2
Upgrade your skills by joining this special certification program for all trainers to master the techniques to create an effective training module
Topics Covered:
Design of training module – techniques and standard control
PROGRAM TYPE
Certification Program
FORMAT
In-class, Online, In-store
EST. DURATION
16 Hrs/ 2 days
PARTNERSHIP
International Collaboration & Accreditation
MAP Retail Academy is collaborating with Australian Retailers Association to be the leading institution in bringing diverse knowledge on retail and service excellence
CERTIFICATION
Lembaga Sertifikasi Profesi MAP
- Established in 2016 and became the FIRST retail certification body in Indonesia
- Licensed by Badan Nasional Sertifikasi Profesi (BNSP) with its certification recognized at the national-level
- Supported by a team of 99 competency-assessors who are trained to recognize industry standards and experts in the field
CONTACT US
Admisission
PT. Mitra Adiperkasa Tbk
29th Floor, Sahid Sudirman Center
Jl. Jend. Sudirman Kav. 86
Jakarta 10220
Indonesia